DAN Offers Regional Emergency Hotlines in Latin America, the Caribbean, and Asia Pacific

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DAN Offers Regional Emergency Hotlines in Latin America, the Caribbean, and Asia Pacific

Wed, 13/07/2022 - 22:01
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Press Release

The DAN Emergency Hotline has been a lifeline for divers around the world since it was launched in 1981. For 41 years, all divers have had access to expert medical assistance 24 hours a day, every day, at +1-919-684-9111.

Factfile

About DAN: The world’s most recognized and respected dive safety organization, Divers Alert Network (DAN), has remained committed to the health and well-being of divers for more than 40 years. The organization’s research, medical services, and global-response programs create an extensive network that supports divers with vital services such as injury prevention, educational programs, and lifesaving evacuations. Every year, hundreds of thousands of divers around the world look to DAN as their dive safety organization. Join the DAN community or learn more at DAN.org.

Earlier this year DAN launched a dedicated Spanish-language emergency hotline. Now, Spanish-speaking divers can call +52-557-100-0540 to talk to Spanish-speaking medical professionals.

Although DAN has had Spanish-speaking medical staff for many years, the Spanish-language DAN Emergency Hotline means that now the person who answers the call will speak the caller’s own language.

This new hotline follows the Portuguese-language DAN Emergency Hotline (+55-11-3042-1157) that was launched in 2015 for divers in Brazil.

Check out our video about the launch of this new hotline.

 

 

Although at present DAN is unable to offer membership and insurance to divers in Brazil, the Portuguese-language DAN Emergency Hotline remains available and represents DAN’s ongoing commitment to providing medical assistance to Brazilian divers.

We are working to make membership and insurance available in Brazil in the future.

In addition to the Spanish and Portuguese hotlines, there are now DAN Emergency Hotlines for speakers of Chinese, Malay, and Bahasa Indonesia as well.

“As a global safety organization, the introduction of regional hotlines in local languages is vital to helping reduce stress for callers seeking emergency assistance,” said DAN president and CEO Bill Ziefle.

“Callers can expect the same level of customer service available on the English hotline.”

Through DAN World, DAN has the language capabilities, knowledge of local health systems, and partnerships with key organizations and individuals to bring its programs and services to divers and members in Latin America, the Caribbean, and Asia Pacific.

The full resources of DAN are behind everything we do worldwide. Our collaboration with our partners in Latin America and Asia Pacific is stronger than ever.

DAN and DAN World members in all regions have access not only to the 24/7 DAN Emergency Hotlines, but also to the digital editions of Alert Diver magazine, the DAN medical information line, and DAN’s library of online health and safety resources.

This support for divers in Latin America and Asia Pacific helps divers in those regions as well as improving traveling divers’ access to care. No matter where you live or where you go, DAN is there.

DAN Emergency Hotlines

+1-919-684-9111 English

+52-557-100-0540 Spanish

+55-11-3042-1157 Portuguese

+1-800-088-200 within Australia

+62-21-5085-8719 within Indonesia

+60-15-4600-0109 within Malaysia

+86-400-007-2000 within China

DAN medics are available 24 / 7 / 365.

IMPORTANT: These hotline numbers are for emergencies only.

Please contact DAN Member Services for non-emergency inquiries.