The ship experienced some problems during her long journey. On 26 July 1889, she entered the Suez Canal and ran ashore in Great Bitter Lake, destroyed the stern post and lost the rudder. After repairs, Ertuğrul set sail again on 23 September.
While sailing in western Indian Ocean, the ship took on water from the bow. The crew was unable to conduct the necessary repairs until they reached Singapore.
Ertuğrul was repaired in Singapore and departed on 22 March 1890. After a ten-day stop in Saigon, she arrived in Yokohoma on 7 June 1890.
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